Buying From Us
Download our updated product price list here: Pricelist 2019
You can simply place your order with us in this online shop. At checkout you are not required to log in but you can purchase your goods as a guest user.
We are also happy to accept written orders by email or fax. Orders from new and international customers will need to be paid for in advance. Existing customers who order regularly will be set up with a 30 day account.
Shipping charges apply to all orders, and cover the cost of processing, picking and packaging each order, plus a signed for postal or courier delivery. The shipping costs are clearly displayed at the checkout when purchasing online.
All sales are conducted on a business-to-business basis. To view our terms and conditions, please click here.
Please see the information below for full details.
Carriage is charged on all orders. This will not (usually) exceed £15.00 for UK mainland addresses. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.
Existing customers may place orders for payment on account provided you have ordered from us within the last twelve months. Otherwise, we require pre-payment as indicated in the section for Non-Account Customers. Subsequently, orders may be invoiced for payment as long as your account remains current and in good standing.
Account customers can order by post, fax or email. Please ensure that we have your correct contact details including contact telephone numbers for the purchasing, delivery, and invoice addresses. Terms are 30 days.
Carriage is charged at cost and varies depending on the weight of items ordered. It starts at £6.00 and should (usually) not exceed £15.00 for UK mainland addresses. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.
We require pre-payment for non-account orders. Payment may be made by cheque, debit card, BACS transfer, or SWIFT. You can order by post, fax, or email.
Within the UK mainland, carriage is £6.00. Goods are sent by Royal Mail using a Signed For service. For large or bulky orders carriage may be more. Carriage for non-mainland and overseas addresses is charged at cost and varies depending on the weight of items ordered. The total fee is calculated at checkout. We can provide a proforma invoice to quote the exact cost on request. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.
We have a number of international distributors who sell our products outside of the United Kingdom. A full list follows below. If there is no distributor available in your area then you can order from us directly using the instructions on our Non Account Customers section.
European Distributors
DJ Instrumenter A/S
Sandtoften 25-27
DK-2820 Gentofte
DENMARK
Tel: +45 36772022
www.dj-instrumenter.dk
dj@dj-instrumenter.dk
Hospital Services Ltd
Unit 1A, Block 4A
Blanchardstown Corporate Park
Blanchardstown
DUBLIN
D15 YW26
IRELAND
Tel: +353 (0)1295 0500
Fax: +353 (0)1295 0555
http://hsl.ie/
sales@hsl.ie
Technop NV
Dendermondesteenweg 335
9070 Destelbergen
BELGIUM
Tel: +32 9 238 16 32
Fax: +32 9 238 23 62
www.technopmed.be
Topcon Ireland
Unit 276, Block F
Blanchardstown Corporate Park
Ballycoolin, DUBLIN 12
IRELAND
Tel: +353 1 8975900
Fax: +353 1 8293915
www.topcon-medical.eu
Van Hopplynus Opthalm
Societe Anonyme
Rue Colonel Bourg 105
1030 BRUXELLES
BELGIUM
Tel: +32 (0)2702 2828
Fax: +32 (0)2702 2829
www.vho.be
info@vho.be
Medical Workshop b.v.
Bornholmstraat 78
9723 AZ Groningen
The Netherlands
Tel: +31 50 5276999
www.medicalworkshop.nl
service@medicalworkshop.nl
Pricon GmbH & Co KG
An der Fahrt 13 | 55124 Mainz
Germany
Tel: +49(0)6131 97133 34
Fax: +49(0)6131 97133 75
www.pricon.de
MKoeste@pricon.de
Trusetal Verbandstoffwerk GmbH
Konrad-Zuse-Straße 15 | 33758 Schloss Holte – Stukenbrock
Germany
Tel: +49 (0) 5207 991688 – 20
Fax:+49 (0) 5207 991688 – 28
www.eyesfirst.eu
Distributors in the Rest of the World
Artsberg Enterprise Ltd
Room 1611, 16/F Nan Fung Commercial Centre
19 Lam Lok Street, Kowloon Bay
KOWLOON, HONG KONG
Tel: +852 2303 0081
Fax: +852 2330 3487
www.artsberg.com.hk
info@artsberg.com.hk
Aviva & Mann Optical Group
5-7 Glassford Rd
Kewdale WA 6105
Australia
Tel: +61 8 9353 0400
Fax: 1300 850 886
www.avivamann.com.au
Danker Lenses CC
Hill Optics Building
Dartfield Rd, Eastgate Ext 13
SANDTON 2146
SOUTH AFRICA
Tel: +27 11 262 3980
Fax: +27 11 262 0139
danker@danker.co.za
Device Technologies Australia
Unit 8, 25 Frenchs Forest Road
Frenchs Forest
NSW 2086
AUSTRALIA
Tel: +161 29975 5755
Fax: +161 29975 5711
www.device.com.au
Eyeline Optical
PO Box 14 341
Kilbirnie
Wellington
NEW ZEALAND
Tel (toll free): 0508 11 44 77
Fax (toll free): 0800 11 44 77
www.eyeline.co.nz
enquiries@eyeline.co.nz
Ophthalmic Instrument Company
Porana Business Park
Unit 12, 77 Porana Road
Glenfield, Auckland
NEW ZEALAND
Tel: +64 9 443 0072
Fax: +64 9 443 0225
www.oic.co.nz
enquiries@oic.co.nz
Eye Care and Cure
4646 S. Overland Drive
Tucson
Arizona, 85714
USA
Tel: 1 800 486 6169
www.eyecareandcure.com
Topcon Canada Inc.
110 Provencher Ave.
Boisbriand
QC, J7G 1N1
CANADA
Tel: +450 430-7771
www.topcon.ca
cevanko@topcon.ca