Please note that all sales are conducted on a business-to-business basis.
Goods may only be returned with prior written consent obtained from Kay Pictures Ltd.
If you want to return an item, you must send an email to us with the delivery note/invoice number and your reason for the return. If we agree to accept the return, we will issue a Returns Number which must be clearly marked on the parcel and any paperwork.
No returns will be accepted or processed without a Returns Number (RN). A restocking fee may apply.
For our full returns policy, please read our terms and conditions here.